Welcome to Crit Hit! We’re dedicated to creating a safe, inclusive, and fun environment for everyone—whether you're attending in person, engaging online, or connecting through social media. This Code of Conduct applies to all Crit Hit-hosted events, including our digital spaces. We kindly ask everyone to contribute to a respectful and harassment-free experience for all.
At Crit Hit, we believe in treating everyone with respect and kindness. Here’s what that means:
Harassment and Discrimination: We do not tolerate harassment, discrimination, or exclusion based on race, gender, gender identity or expression, sexual orientation, disability, appearance, body size, religion, age, or any other protected characteristic.
Sexual Harassment: Unwanted sexual attention, such as inappropriate comments, touching, or advances, is not acceptable. This includes but is not limited to inappropriate images in public spaces, deliberate intimidation, stalking, and unwanted photography or recording.
Violence and Threats: Physical violence, threats, and intimidation are grounds for immediate removal. If necessary, we will involve law enforcement.
Hate Speech and Symbols: Hate symbols or speech that promotes hatred or violence against individuals or groups have no place at Crit Hit.
Inappropriate Content: Please avoid sharing or displaying sexually explicit, graphically violent, or otherwise inappropriate content (e.g., costumes, artwork, literature) in any event-related spaces, including on social media associated with Crit Hit.
Disruptive Behavior: Disruptions during events, panels, or games—including excessive noise, yelling, or any behavior that detracts from others' enjoyment—are not allowed.
Alcohol and Substance Use: While enjoying alcohol in designated areas is fine, please ensure that your behavior remains respectful and does not affect others' enjoyment or safety. Excessive impairment will lead to removal.
We value everyone’s personal space and privacy:
Consent for Physical Interaction: Always ask for permission before initiating physical contact, whether it’s a hug, handshake, or touching someone’s personal belongings. Respecting boundaries is important to maintaining a comfortable environment.
Photography and Recording: Please respect others' privacy when taking photos or recording videos. Always get explicit permission before photographing or recording attendees, staff, or volunteers, especially in sensitive areas like restrooms or quiet zones such as our Short Rest areas.
Online Privacy: When participating in our online spaces, please do not share personal information without consent. This includes avoiding actions like doxxing or revealing someone’s location, contact details, or other sensitive information.
We’re committed to making Crit Hit a welcoming space for everyone:
Accessibility: If you have any accessibility needs, please let us know in advance. We’re here to make sure everyone can fully enjoy the event. This includes ensuring that our venues, content, and materials are accessible to individuals with different abilities.
Inclusive Language: Please use language that is inclusive and welcoming. Avoid slurs, derogatory terms, or language that could be hurtful or exclusive. Respect pronouns and use gender-neutral language whenever appropriate.
We take this Code of Conduct seriously and have a clear process for addressing violations:
Your safety and comfort are our top priorities. If you experience or witness any behavior that violates this Code of Conduct, please follow these guidelines:
Immediate Safety: If you find yourself in a situation where you feel unsafe or threatened, your first priority should be your physical safety. If necessary, move to a safe location immediately. Locate the nearest Crit Hit staff member or volunteer for assistance. If the situation is serious—such as physical violence or a credible threat—do not hesitate to contact local authorities (e.g., dialing 911) before reporting the incident to us. Your safety is the most important concern.
Discreet Reporting: If you are the target of harassment but do not want to draw attention to yourself, especially during a game or other activity, here are some best practices:
How to Report: You can report issues to any Crit Hit staff member or volunteer in person. We also provide options for anonymous reporting or through our online reporting system on our website and in CONGEON. All reports are taken seriously, and we will act accordingly.
Protection from Retaliation: We are committed to ensuring that no one faces retaliation for reporting a violation. We handle all reports with discretion and care and will protect your identity as much as possible.
We’re always looking to improve and make Crit Hit the best it can be:
Commitment to Improvement: We’re committed to continuously improving our policies and practices. Your feedback and suggestions are welcome as we work together to create the safest and most inclusive environment possible. Feel free to submit feedback or suggestions through our website.
Consequence of Violations: Please remember that violating this Code of Conduct can result in expulsion from the event without a refund and could lead to a ban from future Crit Hit events.
By attending Crit Hit, you agree to follow this Code of Conduct. Thank you for your cooperation and for helping us create a positive experience for everyone.
Our goal is to treat everyone with respect and dignity and to speak up when we see behavior that could harm our community. We believe GAMING IS FOR EVERYONE. Crit Hit's goal is to create a sense of belonging in the Arizona gaming community and growing it into a space that is always inviting and welcoming. These community standards outline our basic goals and baseline for behavior.
By following these Community Standards, we can ensure Crit Hit remains a welcoming, positive, and inclusive space for everyone.
Crit Hit welcomes all gamers, of all ages! However, while we want to support families gaming together and bringing the younger generations into the hobby, Crit Hit cannot and does not accept in loco parentis responsibility for any minors. In addition, some games are 17+ due to the mature content of the game. This includes NSFW board games and party games, and RPGs the GM has listed as 17+ only.
Since we are huge animal lovers anyway, we try our best to work with hotels that are pet friendly for the Crit Hit convention. Please check with the venue on their rules regarding pets and service animals. Crit Hit always work to meet the standards outlined in the Americans with Disabilities Act (ADA) with service animals and any other related issue
Thank you for your interest in attending Crit Hit! Please review our refund and transfer policy before purchasing your badge.
Refund Policy
All badge sales are final. We do not offer refunds under any circumstances, including but not limited to illness, scheduling conflicts, travel issues, or no-shows. Please be certain of your availability before purchasing a badge.
Badge Transfers
While refunds are not available, badges may be transferred to another person. To request a transfer, please email us at info@crithitaz.com with the original badge holder’s name and the full name and email of the person to whom the badge should
be transferred. NOTE: Badge transfers do not include any game sign ups or submissions in CONGEON. All Game reservations will be lost.
Event Cancellation
In the unlikely event that the convention is canceled, refunds will be issued to the original payment method via Square.
We appreciate your understanding and support in making Crit Hit a successful and enjoyable event for all.